1. Scope
This Privacy Policy explains how Echolens Ratings collects, uses, stores, and shares personal information when you use the Echolens Ratings website, console, subscriptions, image-upload features, and related services.
By using Echolens Ratings, you acknowledge the practices described in this policy.
2. Information We Collect
Account information: When you create an account, we may collect identifiers such as your email address, login credentials, account status, and subscription or credit information.
Payment and billing information: If you purchase a plan, payment processors may collect billing details needed to complete the transaction. Echolens Ratings may receive limited billing records such as subscription status, plan type, payment confirmations, or last payment dates.
Uploaded content: When you submit images for analysis, we collect the files you upload, associated technical metadata, and any inputs required to process those files, such as selected options or categories.
Usage and device information: We may collect logs, IP address, browser or device signals, session information, request metadata, diagnostic events, and interactions with the product in order to secure and improve the service.
3. How We Use Information
We use personal information to create and manage accounts, authenticate users, process subscriptions, allocate credits, operate image-analysis workflows, deliver ratings, respond to support issues, prevent abuse, and maintain service security.
We may also use information to monitor performance, fix bugs, enforce our Terms of Service, comply with legal obligations, and improve the quality and reliability of Echolens Ratings.
4. Image Processing and AI Systems
Echolens Ratings is an AI-powered image-rating service. When you upload a photo, the image may be processed by automated systems, including computer-vision or machine-learning models, for the purpose of generating a score or related output.
Automated outputs may be inconsistent or inaccurate, and model behavior may change over time. Uploaded files and associated metadata may also be used for fraud prevention, debugging, service monitoring, quality control, and product improvement, unless Echolens Ratings states otherwise in a product-specific notice.
5. Legal Bases
Depending on where you are located, Echolens Ratings may process personal information based on contractual necessity, legitimate interests, consent, compliance with legal obligations, or another lawful basis recognized by applicable privacy law.
6. Sharing of Information
Echolens Ratings may share information with service providers and vendors that help operate the service, such as hosting providers, analytics providers, authentication providers, customer-support tools, and payment processors.
We may also share information when required by law, to respond to lawful requests, to protect rights or safety, in connection with fraud or security investigations, or as part of a merger, acquisition, financing, or asset transfer.
Echolens Ratings does not need to sell user-uploaded photos to operate the service. If your business plans include advertising-based data sales or unrelated third-party licensing, that should be disclosed here explicitly before launch.
7. Retention
Echolens Ratings retains personal information for as long as reasonably necessary to operate the service, maintain business and security records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods for uploaded images, logs, billing records, and deleted accounts should be defined in your internal policy and reflected here if you want a more exact public statement.
8. Security
Echolens Ratings uses administrative, technical, and organizational measures designed to protect personal information. However, no storage or transmission system can be guaranteed fully secure, and you use the service with that understanding.
9. Your Rights and Choices
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent regarding your personal information.
You may also be able to close your account or contact Echolens Ratings regarding privacy requests. Echolens Ratings may need to verify your identity before fulfilling certain requests and may keep information where required or permitted by law.
10. International Processing
Your information may be processed or stored in countries other than your own, including places where privacy laws may differ. Where required, Echolens Ratings will rely on appropriate legal safeguards for cross-border transfers.
11. Children's Privacy
Echolens Ratings is not intended for children under the age permitted by applicable law to use the service independently. If you believe a child provided personal information without proper authorization, contact Echolens Ratings so the company can review and take appropriate action.
12. Changes to This Policy
Echolens Ratings may update this Privacy Policy from time to time. When the policy changes, the updated version will be posted with a new effective date. Continued use of the service after the effective date means the updated policy applies, unless applicable law requires additional notice or consent.
13. Contact
Privacy questions or requests should be sent using the support or business contact method provided by Echolens Ratings on its official website or inside the product.
Before publishing this as a final policy, you should replace this section with your legal company name, contact email, mailing address, and any jurisdiction-specific privacy disclosures that apply to your launch regions.